ServiceNow Engineer

Descripción de la oferta

Oktana is a custom software development company specializing in Salesforce technologies. Our current team of 200+ technologists is located in Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay, and the United States, and we will continue to grow.

As a ServiceNow Engineer, you will collaborate and contribute to implementing, configuring, and maintaining ServiceNow solutions.

Responsibilities
- Design, develop, and implement ServiceNow solutions, including customization and configuration of modules such as ITSM, HR Service Delivery, and Customer Service Management.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform.
- Integrate ServiceNow with other enterprise systems using APIs, web services, and middleware.
- Develop and maintain custom scripts, workflows, and business rules to automate processes and improve efficiency.
- Provide technical expertise and support for ServiceNow implementations, including troubleshooting and resolving issues.
- Stay updated on ServiceNow best practices, new features, and industry trends to ensure the platform is utilized effectively.

Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Proven experience in designing, configuring, and implementing ServiceNow solutions.
- Strong understanding of ServiceNow architecture, including core components and modules.
- Proficiency in JavaScript, HTML, CSS, and scripting within the ServiceNow platform.
- Excellent communication skills and ability to collaborate with cross-functional teams.
- ServiceNow certifications such as Certified System Administrator (CSA) or - Certified Implementation Specialist (CIS) are a plus.

Bonus Skills
- Experience with ITIL principles and IT service management processes.
- Knowledge of relational databases and SQL queries.
- Familiarity with Agile methodologies and DevOps practices.
- Ability to mentor junior team members and provide training on ServiceNow best practices.

We are proud to be an Equal Opportunity Employer. We evaluate all employees and potential candidates based on merit, competence, and qualifications – without regard to race, color, religion, sex (including pregnancy, gender expression, gender identity, and sexual orientation), national origin, age, disability, political viewpoint, or genetic information.

Requerimientos

• Educación mínima: Universidad
• Idiomas: Inglés

Palabras clave: ingeniero, engineers, ingeniera, ing, engineer

Hace más de 30 días

Acerca de Oktana

Ofrecemos gran oportunidad de insertarse en una organización joven, con posibilidades de crecimiento, junto a un gran equipo de profesionales en un ambiente de trabajo flexible, con excelente ambiente laboral y remuneración acorde a las posibilidades.
Requisitos:
- Buen manejo de java
- Buen nivel de inglés